01 — Online Booking
Booking Online
If you are booking online, please read through the service descriptions thoroughly before booking. Improper bookings may result in rescheduling or price changes. If you have any questions, don't hesitate to reach out before booking.
02 — Deposits & Cancellations
Deposit & Cancellation Policy
When you book an appointment with me, a non-refundable deposit is required to confirm your spot. This deposit is applied toward your total service cost on the day of your appointment — it's not an extra charge, it's just how your time gets reserved.
Here's the reason this matters: I am a one-person business. When you book with me, I hold that time exclusively for you, and I may turn away other clients for that slot. Your deposit is what secures that mutual commitment. Please note there is also a 2.5% fee on all card transactions — to avoid this, cash and Zelle are accepted.
Rescheduling & Cancellations:
Your deposit can be transferred one time to a new appointment with at least 48 hours notice. I understand life happens, which is why I give a full 48-hour window — I just ask that you use it.
If you need to reschedule within 48 hours, this will be treated as a partial cancellation. 50% of your deposit will be forfeited as a late rescheduling fee. When rebooking, you will only be required to pay the remaining 50% to restore your deposit in full — you are not starting over completely, just topping it back up.
- 48+ hours notice: Deposit transfers to your new appointment (one time, no penalty).
- Rescheduling within 48 hours: Partial cancellation — 50% of your deposit is forfeited as a late rescheduling fee. When rebooking, only the remaining 50% is required to restore your deposit in full.
- Cancellation within 48 hours: Full deposit is forfeited and a new deposit is required to rebook.
- Same-day cancellation: Deposit is forfeited and 50% of the remaining service may be charged.
- No call, no show: 100% of the service amount will be charged and may result in no future bookings.
- Declined card transactions will result in no future appointments until the balance is resolved.
- Incorrect booking: If you arrive for an appointment and it is determined that the wrong service was booked and you choose not to continue with the service, a 50% charge will apply due to lost time. Please read service descriptions carefully before booking, and reach out with any questions prior to your appointment.
There are no refunds on completed services, but I do have a 72-hour redo policy. If anything about your service or color didn't come out as expected, reach out within 72 hours and we'll make it right. I don't take it personally — I'm here for you and I want you to love your hair.
03 — Late Arrivals
Late Arrival Policy
Your appointment is reserved for a specific time block. Arriving late means you may lose time within that block to complete your service — but the cost remains the same, because that time was held for you.
I will always be clear about your start time and communicate with you ahead of your appointment. I do my best to build enough time around each service, but sometimes a client has thicker hair than anticipated and services run longer than expected — I just ask that you be patient with me. I will always do my best to let you know if I am running behind so you can plan accordingly.
05 — Studio Rules
Studio Etiquette
I am located in a private studio suite inside of Flair Salon Suites. The building itself has a waiting area, but inside my suite there is limited space. For the comfort of everyone — me as your provider and you as my client — please try not to bring guests to your appointment.
If you must bring someone, there is only space for one to two people inside the suite. Anything beyond that and I will ask that your guests wait in the lobby until the appointment is completed.
- Please do not bring outside trash — there are no trash cans available inside the building. I have a small trash can inside my suite, but I limit that to non-food items only.
- Snacks are always okay inside the studio. You're welcome to bring your water — I also have water and snacks available for you.
- Food is okay for long services (color, extensions, etc.)! You are welcome to bring food or order food during these appointments. I do not have a refrigerator, so a lunchbox is recommended to store your food. There is a microwave on-site — just ask me and I will help you!
06 — Consultations
Things to Know for Your Consultation
Consultations are a 15–20 minute sit-down conversation about your hair goals. Please come prepared so we can make the most of the time.
- Please bring 2–3 examples of the desired color or style you'd like to achieve.
- Please be mindful of time. If you are running behind, let me know so I can make accommodations.
- After 15 minutes, your consultation will be canceled and rescheduled to a later day.
07 — Appointment Prep
How to Prep for Your Appointment
For All Appointments:
Please be sure that when coming into your appointment, your hair is in a workable state — 100% dry with no excessive matting or tangles. Your hair should be loose and in its natural state to showcase your texture. This ensures that we start your appointment promptly without taking extra time on detangling.
For Curl Cuts & Styling:
- Come with clean hair (2–3 days old is perfect) in its natural, loose state — no buns, braids, or heat styling.
- Avoid heavy product buildup. A light leave-in is fine.
- Detangle your curls before arriving.
For Color Services:
- Come with clean, dry, and detangled hair — no heavy oils or products.
- If getting a curl cut with color, the cut happens after color — come detangled.
- Bring 2–3 reference photos for the color result you want.
For Bridal & Event Styling:
- Come with clean, completely dry hair. Wet or damp hair will delay your appointment.
- Bring any hair accessories, veils, or pins you plan to wear.
- Wear a button-down or zip-up top so you don't disturb your style when changing.
- Save reference photos to your phone ahead of time.
08 — Bridal
Bridal Contract Info
Bridal bookings are some of the most special appointments I do. Here's what you need to know to secure your date:
- A non-refundable retainer is required to hold your wedding date exclusively.
- A hair and/or makeup trial is strongly recommended and must be booked separately before the wedding day.
- Final headcount and services must be confirmed at least 2 weeks before the wedding date.
- Travel fees may apply depending on location — please inquire for details.
- A formal bridal contract will be sent and must be signed before your date is officially secured.
- Cancellations of bridal bookings forfeit the retainer and may be subject to additional fees depending on proximity to the event date.
For bridal inquiries, email info@jazminscurlss.com or use the contact form at JazminVillegas.com.
09 — Privacy
Privacy Policy
Your privacy matters. Here's how information is handled when you interact with JazminVillegas.com or book an appointment.
Information Collected:
- Name, email, and phone number when you submit an inquiry form.
- Appointment and service history when booking through GlossGenius.
- Photos taken during or after your appointment (with your permission) may be used on social media or the website portfolio.
How It's Used:
- To respond to inquiries and confirm appointments.
- To send appointment reminders and follow-up messages.
- To communicate relevant promotions — you may opt out at any time.
Your Rights:
- You may request deletion of your personal information at any time by emailing info@jazminscurlss.com.
- Photos of you will never be shared without your consent.
This site uses Formspree to process contact form submissions. Booking and payments are processed through GlossGenius, which securely stores card details on file for deposits and cancellation fees. To review how your card information is stored and protected, please visit GlossGenius's privacy policy at glossgenius.com/privacy-policy.
Questions? Email info@jazminscurlss.com